This Webinar is sponsored by: 

ITGlue-200

About this webinar:

The COVID-19 outbreak has forced organisations to take a long, hard look at whether the protocols, procedures and contingencies they have in place are strong enough.

In many cases, firms have lost staff to illness or furloughing, leaving the remaining staff to pick up the slack.

This is a struggle for any business, but for an MSP with a small team, a huge amount of weight can rest on the shoulders of one employee. What happens if this employee is suddenly taken out of the equation?

More than ever, MSPs need to create an infrastructure that allows the business to succeed no matter who is working or where they’re working.

Communication needs to be slicker and more effective than ever, while clean and simple documentation is crucial to prevent a meltdown in the event of a key employee having to take leave.

All this is happening at a time when MSPs are becoming an increasingly popular target for cybercriminals, with a huge IT service provider falling foul of a ransomware attack just last month.

In this audio webinar, MSPs will learn how to make their employees’ lives as easy as possible, by boosting the efficiency of communication and creating simple, secure archives of customer data that can be used by anyone.

Presenters

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Tom Wright

Managing Editor, CRN

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Alex Ford

EMEA Sales Director

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Alex Ford has been working in the IT channel for the best part of a decade, only pausing to spend a year in Chile teaching English in 2010. Alex has built a considerable network and has a wealth of experience, having been an integral part of building the EMEA Channel at Datto before IT Glue. A highly knowledgeable and passionate channel expert, Alex has been part of IT Glue EMEA since its inception and continues to lead the team in his capacity as Sales Director EMEA.

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