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About this webinar:

Today’s businesses are under pressure to stay competitive and up-to-date when it comes to emerging technologies. However, it is easy to get bogged down by inefficient manual processes and siloes, which can stand in the way of achieving overarching business goals.

Technologies such as AI and workflow automation have the potential, when implemented correctly, to boost productivity and free up employees for other tasks. Incorporating these technologies to optimise business processes should be a priority in all industries, but organisations may lack the skills or resources.

Rather than tackling everything in-house, the right partnerships with SaaS vendors are key. Today’s customers want more from partnerships than a good product, and their expectations when it comes to expertise, access to cutting-edge technologies, and interpersonal relationships are higher than ever. A lack of support, miscommunication, or a lack of understanding of customer needs and business goals can cause partnerships to break down.

This webinar and white paper, supported by bespoke research, will explore the challenges organisations are facing in 2024 and how the right partnerships can help overcome them. It will examine how access to emerging technologies, enabled by these partnerships, are streamlining business processes and boosting productivity. Finally, it will explore important issues such as changing industry regulations, market saturation, and declining product margins.

Presenters

Victoria Pavlova

Victoria Pavlova

CRN Editor UK

Victoria has been the UK editor of CRN at The Channel Company, covering the UK and European IT channel. She has been a technology journalist and editor for over 8 years, both in staff roles and freelance, working with the likes of Forbes, With Intelligence, Retail Week and others.
Ellen Daniel

Ellen Daniel

Senior Content Strategist, The Channel Company

Ellen is a commercial technology content editor at The Channel Company where she produces white papers, industry reports, webinars, videos, interviews and articles, as well as conducting audience research. Previously, she worked as a senior reporter at business and technology title Verdict.
David Malan

David Malan

Sales Director, DocuWare

As the Country Manager for DocuWare UK, I lead a dynamic team whose main goal is to ensure DocuWare partners can assist their customers in digitizing and improving document workflows. Our goal is to help organisations navigate the digital age with ease and efficiency. With a background spanning over two decades in IT and Document Management, my experience has been centred around building strong, lasting partnerships and adding value for clients.
Simon Isaacs

Simon Isaacs

National Sales Director, Ricoh UK

As the National Sales Director for Ricoh UK, I have a track record of leveraging our unique capabilities and mission to truly add value to our partners and end-users. Running three of the largest new divisions of Ricoh, I align our innovation and marketing strategy with the organisational structure to deliver complex solutions to our partner's customers business challenges.

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