Managed services providers (MSPs) are facing their first major identity crisis as the average price per seat they are able to charge continues to tumble. We're all used to reading only glowing headlines about the MSP market. But while it's undoubtedly a vibrant sector, players in this space are being hammered by an erosion in what customers are willing to pay for their core services.

Leading MSPs are therefore under pressure to re-invent themselves and add more higher-value services to their repertoire.

Join us for this panel debate, commissioned by SolarWinds MSP, in which some of the UK’s leading MSPs will open up on the pressures their businesses have faced, and how they have reacted to ensure they remain one step ahead of the competition.

Key discussion points include:

- What are leading UK MSPs doing to counteract the recent margin crunch in managed services?
- What are next-generation players doing to boost sales in areas such as cyber-security, back-up & disaster recovery, and the IoT?
- Are MSPs charging a fair price?
- How should next-generation MSPs differentiate their propositions to ensure their margins and sales continue to rise?

Presenters


Dave Sobel

Sr Director of Community, Solarwinds

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Dave Sobel Bio


John Pepper

CEO, Managed 24/7

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John Pepper Bio

Paul Tomlinson

Managing Director, Mirus

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Paul Tomlinson Bio


Doug Woodburn

Editor, CRN

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Doug Woodburn Bio

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